This tab named "Warranty" is the only valid document and protects Leparadisdujardin / Planteparadise any errors displayed on a website sheet.
The standard warranty is Umbrosa 2 years on all products. The fabrics have a 3-year warranty against fading.
The guarantee may be invoked Umbrosa at incorrect usage of our products and for damages that are not due to normal use. The guarantee does not apply when misused.
- use in bad weather (rain or wind). The usual speeds are indicative.
- Umbrosa products are warranted at a wind speed of 50km / h or 6 bBeaufort. Proper mounting is required!.
- The damage tissue caused by exposure to a heat source (BBQ / heating) or the use of unsuitable cleaning products.
- The damage due to improper mounting for installation.
- The use of specific Umbrosa (non-standard) with dimensions adapted or modified.
- This list is not engaging and is not exhaustive.
The guarantee Umbrosa consists in the replacement or repair of the defective part. Transport and labor for the account of the user.
Some products are excluded from any warranty if:
- The zipper Paraflex and Basic parasols.
- The string voltage Ingenua sails.
The guarantee can be claimed upon presentation of the original invoice indicating the date of purchase.
In a professional use in bars, restaurants, cafes, ... The guarantee is limited to one year .
warranty management is carried out by our services:
- email: firstname.lastname@example.org
- at 03.67.10.10.95