Terms of Sales


The following provisions establish the general conditions of sale of the products offered on this site by the company SAS PLANTEPARADISE LEPARADISDUJARDIN represented by its president Klein Christian.

Company identity card:

Address: 29A du Général Stuhl (57230) Bitche

Share capital: 10 000 €

Siren number: 895 285 633

Siret number: 895 285 633 00015

VAT number: FR49895285633

Registration in France at RCS Sarreguemines under number B 895 285 633.

Telephone: (00 33) 03 67 10 10 95.

The site is the property of the company PLANTEPARADISE, as well as all rights related thereto. Any reproduction, integral or partial, is obligatorily subjected to the authorization of the owners. However, links of the hypertext type to the site are allowed without specific requests. The fact of placing an order implies full adherence to the conditions of sale and the prices indicated on the site.

GOOD PLANS or SALES GROUPS: All items submitted to the category, GOOD PLANS 'are subject to specific rates.

We can not always control the shape of certain plants in this type of sale, however the size and conditioning of the plant are respected, no claims on the shape of the plant can be requested.

For a group sale to take place in good conditions and to materialize, we need to find buyers.

-We accept checks, they will be cashed 20 days before the end of the sale.

The date of collection is indicated in the description of the article concerned.

The pictures of the sales are not CONTRACTUAL except for the mention "contractual" is stipulated on the picture.

- Plants concerning the category "good plans or bundling" are neither EXCHANGEABLE nor REFUNDABLE.

If a group sale can not be realized because of an insufficient quantity or for any other reasons the money will be refunded as of the cancellation of the sale, either by bank transfer, or by checks.

It is possible that the category of the article "sizes or other" is no longer available when ordering at the supplier or producer, we will try to find as far as possible another supplier or producer, if we do not succeed, we will take a lower or higher category, if the category is lower we will lower our tariff and we will make you either a credit on the site or a check delivered by hand or attached with the parcel.

Delivery:Once the bulk sale is complete we place an order with our producer, it takes about 12 days before we can prepare and return the package.

PRICING:All prices shown are "TTC. Except for customers registered as Professionals.

EXPEDITION:Each order will be shipped only after confirmation by our bank of the effective settlement of it. Upon receipt of your order, in case of damage or missing, all reservations must be made on the receipt of the carrier and confirmed to it by registered letter with AR within 48 hours.

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WARRANTY and LITIGATION:Unless otherwise agreed, our responsability can not be incurred in case of mortality of the delivered plants " No cover guarantees", too many factors beyond our control In case of dispute the search for an amicable solution will always be preferred.

PROTECTION OF PERSONAL DATA:All the data you entrust to us are so that we can process your orders and will not be reused outside our company or distributed to anyone. According to the law n ° 78-17 of January 6, 1978 relating to data processing, files and liberties, you have at our customer service a right of access, consultation, modification, rectification or of deletion of the data that you communicated to us.

1.Acceptance of conditions: The customer acknowledges having read, at the time of placing the order, the terms and conditions of sale stated on this screen and expressly accept them without reservation. The present general conditions of sale govern the contractual relations between PLANTEPARADISE and its customer, the two parts accepting them without reserve. These general conditions of sale will prevail over all other conditions contained in any other document, unless prior waiver, express and written./ P>

2.Products: Photographs and data sheets or tips illustrating the products, do not enter the contractual field. If errors, inaccuracies or omissions have occurred, under no circumstances will PLANTEPARADISE's liability be engaged.

3.Order: The automatic registration systems are considered as proof of the nature, content and date of the order. PLANTEPARADISE confirms the acceptance of its order to the customer to the email address that it has communicated. The sale will not be concluded until the reception of your payment. PLANTEPARADISE reserves the right to cancel any order from a customer with whom there is a dispute over the payment of a previous order. The information given by the buyer when placing an order is binding on the buyer: in case of error, inaccuracy or omission in the wording of the recipient's details, the seller can not be held responsible for the impossibility in which it could be to deliver the order of the buyer.

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4.Delivery: Delivery will be made by post colissimo or carrier. PLANTEPARADISE informs you by e-mail of the shipping date ofyour order. Possible delays do not entitle the buyer to claim damages. Upon receipt of your order, in case of damage or missing, all reservations must be made on the receipt of the carrier and confirmed by registered letter with AR within 48 hours to it.

5. Retraction: According to Article L121-20 of the French Commercial Code The consumer has a period of 14 clear days to exercise his right of withdrawal without having to justify reasons or to pay penalties, with the exception of where appropriate, return fees.

Article L121-20-2: The right of withdrawal can not be exercised, the supply of goods by their nature, can not be reshipped or are likely to deteriorate or expire quickly.

This right of withdrawal is valid for all non-plant objects.

In case of exercise of the right of retraction by the purchaser, PLANTEPARADISE is held with the refund of the sums paid by the customer, without expenses, with the exception of the expenses of return. The refund is due within a maximum of 15 days. In case of exchange or refund, before returning the items the customer must generate a return ticket numbered to be attached to the package via the personal account >> historiqOrder >> Generate a return, new items must be returned in their original packaging, intact, with all accessories, instructions and documentation. If these rules are not met we may allow us to refuse or not refund the package (s).

6.Price: The prices are expressed in euros. The prices indicated on the product sheets do not include transport costs. The amount indicated in the order confirmation is the final amount, expressed All taxes included, including VAT for France and the EEC countries. It includes the price of the products, the costs of handling, packaging and preservation of the products. , transportation costs.

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7.Payment: The amount invoiced to the customer is the amount indicated on the order confirmation sent. This amount is payable in cash on the day of the actual order. Payment is made AT)by credit card bearing the initials CB. Online SECURE PAYMENT allows you to pay via a MONEYBOOKERS banking server in a secure environment. Your credit card number is therefore directed to the bank's servers, your payment is made directly to a bank in a secure environment without going through the bank.Shop server, guarantee all the more important that your N ° are known only to our banking partner. The order validated by the customer will be considered effective only when the bank payment centers concerned have given their agreement. In case of refusal of said centers, the order will be automatically canceled and the customer notified by email.

B)payment by check: When paying by check the customer must send us his order by mail with his check made out to "PLANTEPARADISE". The order validated by the customer will be considered effective only when our bank will have credited us.

-align: left; ">C)payment by transfer: When paying by transfer the customer must send us his order by mail. The order validated by the customer will be considered effective only when our bank will have credited us. In addition, PLANTEPARADISE reserves the right to refuse any order from a customer with whom there is a dispute.

8.Litigation: This contract is subject to French law. PLANTEPARADISE can not be held responsible for damage of any kind, whether tangible or intangible, which could result from a malfunction or the misuse of products.ercialisés. The same is true for any modifications of the products resulting from the manufacturers. The PLANTPARADISE responsibility will, in any case, be limited to the amount of the order and can not be blamed for simple errors or omissions that could have remained, despite all the precautions taken, in the presentation of the products. In case of dispute the search for an amicable solution will always be preferred.

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9.Guarantee: The seedlings are delivered in accordance with the standards and practices applicable to production. The seller guarantees to the buyer the supply of a fair, healthy and merchantable merchandise in the state of technical knowledge during the production period. The behavior of the delivered product is largely conditioned by the care given by the buyer upon arrival, factors that are difficult or impossible to assess or predict, which may vary according to the region, the environment and the agronomic and atmospheric conditions, the techniques and cultural operations. As a result, the recovery of plants and the results obtained do not depend solely on the quality of the delivered products, the seller can not provide a guarantee of recovery, even after offering advice and suggestions. No claim based on the warranty of hidden defects will be received if it does not establish the liability of the vendor.deur. The responsibility of the seller can not be engaged in case of failure of culture. In no event shall the seller's liability exceed the price of the goods delivered.

10.Legal information: The information of the personal information collected for the purposes of the distance selling is obligatory, this information being essential for the treatment and the routing of the orders, the establishment of the invoices and guarantee contracts. The lack of information leads to the non-validation of the order. The customer has (Article 34 of the law of January 6, 1978) a right to access, modify, rectify and delete data concerning him, which he can exercise. In addition, PLANTEPARADISE undertakes not to communicate, free of charge or in return, the details of its customers to a third party.